Please click here to view our delivery & collection FAQs.
We offer the following delivery methods:
Royal Mail 1st Class
This is our cheapest delivery option and is available for orders under 2kg.
If your order is urgent and you have a deadline to meet, please choose courier delivery.
Royal Mail 1st Class delivery dates are estimated, not trackable and may be subject to local postal delays.
If your order has not arrived on the estimated date, please wait a few days and check with your local Royal Mail delivery office.
Royal Mail usually deliver on Mondays to Saturdays, excluding public holidays.
If your order is at least £25 and under 2kg, you will be entitled to free Royal Mail 1st Class delivery or free courier by 5:30pm delivery (weekday, UK only).
Courier by 5:30pm
This is our standard weekday courier option.
It is a trackable service and guaranteed delivery dates will be given at the time of ordering, as well as shown on your Order Confirmation and Despatch Confirmation emails.
Deliveries are on Mondays to Fridays only.
The courier typically delivers up to 7pm for residential addresses and 5:30pm for business addresses.
Proof of delivery will be taken and all packages must be signed for.
If your order is at least £25, you will be entitled to free Courier by 5:30pm delivery (weekday, UK only).
Courier by 2pm
This is a premium weekday courier delivery service for delivery by 2pm. As above, it is trackable and provides a guaranteed delivery date and proof of delivery.
Courier by 10:30am
This is a premium weekday courier delivery service for delivery by 10:30am. As above, it is trackable and provides a guaranteed delivery date and proof of delivery.
Courier by 9am
This is a premium weekday courier delivery service. For delivery by 9am. As above, it is trackable and provides a guaranteed delivery date and proof of delivery.
Additional delivery time is required for the following areas:
In this instance, the courier delivery date stated on the delivery page, summary page, order confirmation and despatch confirmation email may be incorrect.
Click here to view the UPS delivery map for an indication of transit time.
Weekday courier delivery
This is our standard international courier option.
All packages are trackable and signed for with proof of delivery.
Typically, delivery to major cities across Europe and North America takes approximately 1 - 2 days.
For the rest of the world, it takes approximately 2 - 5 days.
International delivery time is subject to customs clearance, local public holidays and time zone differences.
Questions? Please click here to view our delivery & collection FAQs.