All 'signed for' deliveries can be tracked and traced if parcels are mislaid or lost. See our guarantee / refund policy. Only Royal Mail 1st class post is unsigned and cannot be guaranteed, although it is only used for very small parcels. Anything bigger is cheaper by a signed for courier.
Royal Mail 1st Class - this is a standard 1st Class service with no guarantee but has a 93% chance of items arriving by the next day. If items do not arrive they can be lost and are untraceable. All larger orders are sent by signed courier so this is only the case for small orders.
Courier by 5:30pm for next working day - most common and economic for parcels over 2kg, signed for service with proof of delivery.
Courier by 2pm for next working day - premium, signed for service with proof of delivery.
Courier by 10:30am for next working day - premium, signed for service with proof of delivery.
Courier by 9am for next working day - premium, signed for service with proof of delivery.
International delivery time is subject to customs clearance, local public holidays and time zone differences.
Typically, delivery to major cities across Europe and North America takes approximately 1-2 days. For the rest of the world, it takes approximately 2-5 days.
All packages are trackable and signed for with proof of delivery.
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